Bob Fawthrop
10 Tobias Grove, Stamford, Lincs., PE9 4BD
Tel: 01780 480277 Mobile : 07834 918529
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Web Site : www.bobfawthropassociates.com
 
Profile
 
Bob Fawthrop is an Independent Consultant focused on creating sustainable relationships.

Bob started work in the IT department of a Stockbroker, rapidly moved into the IT industry where he held a number of roles, culminating in EMEA Marketing Director at Burroughs/Unisys, then UK Sales Director at EDS, from that to European Business Development Director at Perot Systems, followed by a move ultimately resulting in global MD for Outsourcing in Logica. This was followed by CEO of a European Sourcing consultancy.
 
For the last 7 years, Bob has been an independent consultant advising Major Client Organisations, IT Service Organisations and SMEs achieve success in the fields of back office optimisation, contract and commercial analysis & negotiation and Insourcing and Outsourcing. Most recently bob has also acted as an Interim Global CIO for a world leading media organisation.
 
Core competencies:
  • Business transformation programmes – process and people within a technology environment
  • Experience of working within an environment where businesses are being divested/integrated
  • Business transformation initiatives on a global scale Interim
  • Experience of Cloud (public and private) and “Big Data”
  • Global CIO with full P&L responsibility
  • Contract and Commercial review, negotiation and improvement
  • Insourcing and Outsourcing experience: BPO and ITO including benchmarking
  • Negotiation skills at C level for both clients and Service Providers
  • Full P&L experience for a small PLC, Experience at Board Level for a FTSE 250
  • Sales, marketing and operational experience - involvement in over $3bn of sales
  • Deal and strategy development and support
  • Experience in UK, Europe and Africa, Americas and Asia Pacific
  • Knowledge of most markets including media, energy and utilities, manufacturing, finance, leisure, and government.
  • Extensive M&A experience
.
 
 
 
Employment History
 
Global CIO November 2010 – February 2013
 
  • Managed IT in 52 countries (EMEA, Americas, Asia Pacific), 400 IT staff, 4000 servers, 15,000 end users
  • Created and managed strategy from disparate structure to a corporate infrastructure based on 3 regional IT data centres
  • Managed global business transformation programmes – process and people
  • Created global network strategy and infrastructure
  • Evaluated and overseen decisions relating to:
    • Significant technology solutions including rationalisation, vendor choices, virtualisation
    • Cloud vs. non cloud
    • Microsoft as base technology
  • Managed global refresh of Email including valuation of private versus public cloud (Microsoft and Google)
  • Overseen custom “big data” development
  • Overseen ISO27001 accreditation
  • Managed acquisition of 20+ companies (IT environment) and 1 major divestment (25% of environment)
  • Initiated and contracted partnerships for:
    • Technology (£50m contract)
    • Network
 
 
Director – Bob Fawthrop Associates February 2006 - Current
 
For client organisations, Bob has:
  • Executed a global IT Strategy as interim CIO for a global media company
  • Provided BPO and commercial advice to a global Insurance organisation
  • Executed sourcing strategy and implementation  for a global process manufacturer
  • Led contractual and commercial negotiation for ITO and BPO for US and UK organisations.
  • Provided contract analysis for a major utility
  • Executed an IT outsource and provided BPO advice for a Professional Partnership
  • Provided extensive professional advice to Rolls Royce Aerospace
    For IT Service organisations, Bob has:
  • Provided strategy advice to Atos Origin, BT and Fujitsu
  • Provided independent oversight for EDS
  • Provided strategy facilitation, deal strategy, sector specific analysis and M&A work for a number of global service providers, covering both ITO and BPO
For SME Businesses, Bob has:
  • Provided go-to-market and strategy advice (Dutch BI provider, Irish Project business, global games provider, Irish BPO organisation and VOIP service provider)
 In addition:
  • Provided specialist back office infrastructure advice for Power Industry (government agency)
  • Non-executive director of a lifestyle organisation
  • Previously been non-executive chairman of both an HR consultancy and an RPO organisation
 
 
 
Morgan Chambers March 2004 – January 2006
 
  • Grew business by 18% first year and margin by 400%, grew business second year by 25% while maintaining margin while Consultancy Sector was at best flat.
  • Performed all normal CEO roles for a non-traded (small) PLC including reporting to Stock Exchange committees and Companies House. Also acted as COO (in absence of this function). Appointed staff and Directors (including non-Executive).
  • Lead strategic review of business with plan to go to AIM/IPO, including potential acquisitions. Worked with Private Equity and Venture Capitalists.
  • Responsible for operations in UK, Netherlands, Belgium, Sweden plus engagements in Germany, Switzerland, Canada, Finland, Ireland, Denmark.
  • Numerous presentations and representations: public, private, investment analysts, lawyers.
  • Met with clients in all geographies.
  • Keynote speaker at Delft University and also taught Master Class.
  • Personally was involved in key engagements: Government: DWP and Defra, plus working on business plan for Government Shared Service Centre; European Bank: Member of Program Risk Group. Met with and reported to Bank’s PLC Board on major (€700m+) potential engagement; London City based Asset Management Group – led evaluation of trading outsourcing with Asset company COO; Global Manufacturer: Acted as facilitator at Director level in long term Service Provider relationship; A Major Utility: Dealt at Board level with regard to major sale/outsource of compute facility; Major Utility: Lead engagement at Board level; Global Telco: Responsible for £0.5m engagement; Global Brewers (2): Lead relationship; Others clients: Numerous others where I represented organisation; Service Providers: Dealt at European and PLC Board level with many. Also facilitated and ran workshops for a few.
 
 
Logica March 1997 – February 2004
 
  • Head of Global Outsourcing for LogicaCMG. In this role devised LogicaCMG’s global delivery model. Presented to major clients from UK, Netherlands, and most European countries, SE Asia, Australia and United States. Also did a strategic review of United States Operations for CEO. Regularly reported to PLC Board. Lead engagement with Edinfor (ultimately purchased by LogicaCMG). Presented at numerous conferences and to Investor Analysts with Martin Read and Jim McKenna.
  • Marketing Director – Logica UK. Revised Sales and Marketing plans.
  • Outsourcing leader for Logica Europe and Outsourcing Sales and Marketing Director for Logica UK. Part of management team that has increased Logica outsourcing business by a factor of 10 in 4 years. Lead (and was responsible for procurement of Hyder IT Services. Responsible for sales and all marketing of Logica outsourcing business. Significant experience in shaping and agreeing commercial agreements both with third party and customer organisations including leading commercial team negotiating £250m business process outsource contract. Personally responsible for sales into ABI, Air Miles, Barclaycard, Barclays, British Energy, Citibank, Britannia Airways, Hewlett Packard, International Petroleum Exchange, NEDL, QBE, Savacentre and Standard Chartered Bank.
 
 
Perot Systems Corporation August 1995 – November 2006
  • European Business Development Director of the global Energy business of Perot Systems, covering UK, Europe and Africa. Also involved in US business development.
EDS/SD-Scicon November 1989 - July 1995
  • Utilities Business Development Director and Sales Director for EDS and at SD-Scicon (bought by EDS) Sales Manager for Facilities Management.
Unisys/Burroughs Corporation January 1976 – November 1989
  • Various roles Burroughs/Unisys including: Area Manager for Africa, Marketing Manager - Europe/Africa Division, Senior Sales Instructor - Europe/Africa Division, Account Manager/Senior Account Manager -UK plus a number of technical roles.
Previous role:
  • Bob started his working life in the IT department of stockbrokers.
 
 
Education and Professional
 
Academic:

BSc
AKC

Professional:
  • Member of the Institute of Business Consulting (MIBC)
  • Chartered Mathematician (CMath)
  • Member of Institute of Mathematics and Applications (MIMA)
  • Certified Engineer (CEng)
  • Chartered Scientist (CSci)
  • Member of the Institute of Directors
  • Member of the Chartered Management Institute (MCMI)
  • Certified Information Technology Professional (CITP)
  • Member of the British Computer Society (MBCS)
  • Freeman – Worshipful Company of Information Technologists
 
Papers
  • Facilities Management – Benefits and Risks
  • Managing Change Through the Effective Use of IT
  • Delivering Service Through the Effective Use of IT
  • Using Technology to Achieve Competitive Advantage
  • Developing an Effective Outsourcing Partnership
  • Effectively Managing and Controlling Risk in the Outsourcing Relationship
  • IT Decisions People Should Not Make (BITA)
  • The Changing World of Outsourcing (Technology Summit)
  • Presentation to the Charities Consortium
  • Sourcing Today and Offshoring (Impact)
  • Managing the Risk of Outsourcing (Ireland)
  • Outsourcing Contracts: BPO (Ireland)
  • Demystifying Offshore (EFMA, Netherlands)
  • Consultant Conundrum (UK Legal Quarterly Journal)
  • Contracting for Change (FT)
  • Sourcing Contract Negotiation (Economist)
 
  • Keynote presentation and taught masterclass for the Delft University Masters Course
  • Masterclass in entrepreneurship on MBA Course at Luxemburg University